The ACCC has issued an urgent warning to customers of some of Australia’s largest loyalty reward programs, including Qantas frequent flyer, after detecting a new scam that targets valuable points….
Your recent letter about BT prompted me to write about my own bad experience – in this case, the roaming charges I clocked up while asleep on an overnight ferry….
Thames Water has admitted it has failed to install a single smart water meter under a flagship £70m programme to fit hundreds of thousands of the devices to support the…
I rented a property which changed management mid-agreement. Very shortly after the change in property management, things went downhill. The agent was calling on Sundays and turning up to the…
It was a snowy day in early March when Ruth Joad pranged her car. The one-year-old Volkswagen needed a new bumper and sensors. Her insurer, Aviva, told her to book…